AUTO MOTOR MALEME

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Privacy Policy

1. Introduction

GALANIS S.A. (hereinafter referred to as the “Company”, “we”, or “us”), having its registered office in Maleme, at Maleme 0, Chania, 73100, Greece, is committed to protecting and respecting your privacy.

This Privacy Policy (together with our Terms of Use, Cookie Policy, Competition Participation Terms, and any other related document referred to herein) sets out the basis on which we will process the personal information that you provide to us or that we collect from you while browsing and using the website automotormaleme.com (hereinafter the “Website”), in accordance with applicable national and European legislation on the protection of individuals with regard to the processing of personal data, as amended from time to time.

Please read these texts carefully to understand our approach and practices regarding your personal data and how we will handle them. By providing your personal information to us, you declare that you accept this Privacy Policy and the Cookie Policy and that you consent to the collection, processing, and disclosure of your personal data in accordance with this Privacy Policy and the Cookie Policy.

The processing of your personal data, as described in this Policy, is based on the consent you provide by using the services of our Website. For the purposes of applicable personal data protection legislation, the data controller is GALANIS S.A., having its registered office at Maleme 0, Chania, 73100, Greece.

1. Collection of Information

We collect your personal information when you use the Website. The information we collect falls into three categories:

  • information you provide to us directly

  • information collected through automated means

  • information collected from other sources

We may combine the information you provide with information collected through automated means and with information obtained from other sources.

1.1 Information you provide to us

The Company collects, through the Website, personal data of users as entered by them for the use of certain Website services. Indicatively, the following user data are collected and processed:

  • first name, last name

  • email address

  • postal address

  • telephone number

Information about your account, such as username or password (or any other identifying information) used to access the Website or its services in accordance with the Terms of Use.

Profile information, including preferences regarding our services, preferred visiting times, or frequency of Website usage.

Other personal information you choose to provide during interaction and/or communication with us, such as name, surname, postal and email address, and telephone number.

1.2 Information collected through automated means

We may use the following automated technologies to collect information from your mobile device when you use our Website:

  • your Internet Protocol (IP) address

  • the operating system of your mobile device

  • the type of mobile device and its settings

  • serial numbers associated with your device and its components

  • advertising identifiers (e.g. IDFAs, IFAs, or similar identifiers)

  • referring website (the site that led you to ours)

  • messages sent to or about us on social media

  • actions related to how you use our Website, such as sections visited

Our Website may collect precise location information using geolocation technologies such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. Most mobile devices and browsers allow you to revoke permission for such collection through device or browser settings. For assistance, we recommend contacting your device manufacturer or software provider.

Some services may not function properly without location data. If you wish us to delete location data collected, please contact us at the address, telephone number, or email provided below. In some cases, we may be legally required to retain certain information.

1.3 Information from other sources

We may collect information about you from other companies or organizations, including publicly available sources. For example, we may collect information when you interact with us via social media platforms.

2. How We Use the Information We Collect

We use collected information to:

  • enable navigation and use of Website features

  • personalize your Website experience

  • process product orders, communicate regarding purchases, and support accounting, auditing, and internal operations

  • improve our business operations, products, and services

  • analyze consumer preferences and improve Website structure and presentation

  • develop new products and services

  • manage promotions and marketing effectiveness

  • send promotional communications (email newsletters, SMS, Viber, web push notifications), subject to your consent

  • prevent fraud, enforce Terms of Use, comply with legal obligations and authority requests

  • respond to inquiries, resolve issues, and provide customer support

3. Sharing of Information

We do not sell your personal information to third parties. Information is shared only as described in this Privacy Policy.

We may share information with service providers supporting Website operations, IT services, research, and analytics. Such providers are contractually prohibited from using the data for any purpose other than providing services on our behalf.

In the event of a sale or transfer of all or part of our business, customer information may be transferred to involved parties.

We may share anonymized, aggregated data that does not directly identify you.

Exceptionally, personal data may be disclosed where legally required or pursuant to a court or authority order.

4. Promotional Communications

If you consent to promotional communications, you may withdraw consent at any time via opt-out instructions or by contacting us.

Even if you opt out of promotional messages, we may still send transactional communications related to your purchases or accounts.

Opting out of one communication type does not automatically opt you out of others.

We retain your data only as long as necessary for the purposes described herein or as required by law.

5. Data Retention Period

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

6. Links to Other Websites and Social Media

The Website may include links to third-party websites. We are not responsible for their privacy practices or policies. These organizations process data according to their own policies.

Third-party widgets (e.g., Facebook “Like” buttons) may collect information according to their own policies.

7. International Data Transfers

Personal information is primarily stored on secure servers within Greece. However, data may be transferred and processed outside the European Union, including in countries with different data protection standards.

We ensure such transfers are safeguarded through appropriate legal mechanisms, including Standard Contractual Clauses.

You may request a copy of such safeguards by contacting us.

By submitting personal data, you consent to such transfers.

8. Information Security

We implement technical, administrative, and physical safeguards to protect personal data from unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure.

9. Your Rights

You have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion, restriction, portability, or object to processing (where applicable)

  • withdraw consent at any time

  • lodge a complaint with the competent supervisory authority

You may exercise your rights by contacting us as described below.

10. Changes to This Privacy Policy

This Privacy Policy is effective from the date stated at its beginning. We may update it periodically. Updates will be posted here with a revised date.

11. Contact Information

For inquiries regarding this Privacy Policy or to exercise your rights, please contact: